Time to reform and reset relationship with regulator

15 October 2024

A report by Dr Penny Dash has found ‘significant internal failings’ at the Care Quality Commission (CQC) ‘hampering its ability to identify poor performance’.

Saffron Cordery, deputy chief executive, NHS Providers, said:

“Keeping patients safe is the number one priority for NHS trust leaders.

“Trust leaders have said for some time that the regulator needs urgent reform. Restoring the CQC’s credibility will take a lot of work.

“Regulation of NHS services is important but to add value it needs effective leadership, the right expertise and a focus on what really matters. We have highlighted that the CQC must concentrate more on support and improvement.

“With two new reviews announced which will focus on patient safety and quality, trust leaders are ready and willing to work with the CQC and all other key organisations as they strive to provide high-quality services for patients and in their quest to keep improving and innovating.”