Meet the facilitators

Our Digital Boards programme is delivered in partnership with Public Digital. Our team of expert facilitators have a wealth of experience in leading digital transformation across health and social care, governments and other sectors. Over the past four years, the team has worked with over 100 NHS boards and Integrated Care Boards to support health and care leaders on the digital transformation agenda.

Find out more about the team below:

Cate McLaurin

Director

Facilitator bio

Cate is a digital transformation expert with extensive experience in delivering agile, user-centred services within the public sector. At Public Digital, she has collaborated with organisations such as the NHS, Arup, Greenwich Council, and the charity Change Grow Live to enhance digital strategies and leadership confidence, resulting in significant advancements in digital transformation.

Previously, as head of delivery at the London Borough of Hackney, she built an agile culture and led through the challenges of the Covid-19 pandemic and a major cyber-attack.

Chris Fleming

Partner

 

Facilitator bio

Chris is Public Digital's health and care sector lead, helping healthcare organisations leverage digital technologies to enhance their services and deliver better value to users. With extensive experience in research, design, and development of digital services, he supports leaders in creating the right conditions for successful digital transformation. Chris works extensively with the NHS, including NHS England and its integrated care boards, and provides digital leadership coaching through the NHS Providers Digital Boards Programme.

Additionally, he has supported clients in local authorities, the private sector, and national charities. Before joining Public Digital, Chris led product and delivery for several national NHS platforms, including the NHS App and 111 online, and helped build data science capabilities for the UK government.

Connie van Zanten

Director

 

Facilitator bio

Connie is an agile delivery and transformation specialist who helps large organisations navigate their digital transformation journeys and deliver user-centred services. She has extensive experience in building and coaching successful teams, workshop design and facilitation, and fostering collaboration among multidisciplinary teams.

Connie has supported clients such as NHS Providers, Change Grow Live (CGL), and the NHS Race and Health Observatory. Notably, she served as the program director for a major project to enhance the digital capability of the Edo State Government in Nigeria, and led the NHS Race and Health Observatory's sickle cell discovery project. Before joining Public Digital, Connie led a team of agile coaches at Cancer Research UK.

Dr Saw New

Consultant

 

Facilitator bio

Saw is a clinician and service design specialist who transforms client services and outcomes by combining her frontline NHS clinical experience with service design and design thinking skills. She helps clients focus on user needs, guides them through adopting new, iterative methods of designing services, and builds capabilities for continuous improvement. Saw has led significant projects, such as redesigning the Nottinghamshire Children Safeguarding Partnership's service and conducting user research for NHS Digital Mental Health to inform policy recommendations.

Before joining Public Digital, Saw was an NHS clinician in various settings and holds a Master's in Healthcare and Design. She also worked on a UKRI-funded project at the Royal College of Art and founded Aloe Health based on her maternal mental health research.

Matt Harington

Director

 

Facilitator bio

Matt helps clients achieve successful digital transformations, from strategic planning to hands-on product development and service delivery. With experience in leading teams across various environments, including start-ups and government departments, he specialises in digital health technologies and leadership coaching.

Matt has worked with a diverse range of clients such as NHS England, the Walton Centre, Transport for Greater Manchester, the Premier League, and the British Columbia civil service. He played a key role in redesigning NHS England's Transformation Directorate and currently leads Public Digital's engagement with BT Group's Digital unit. Before joining Public Digital, Matt led product development at accuRx, a healthcare start-up widely used by GPs in England.

Kerrie Wilkins

Consultant

 

Facilitator bio

Kerrie supports clients in the health and care sector to create and adopt digital in their organisations. With rich experience steering digital adoption across the NHS, Kerrie brings expertise in culture change, leadership coaching, and stakeholder management. She helps teams break down barriers to change and deliver digital transformation in a way that offers long-term enablement.

Kerrie has extensive experience working in both corporate and clinical environments across the NHS, including on the frontline. Having trained in a clinical role, she pivoted into management, working in operations, strategy and digital roles with an emphasis on the transformation of services.