As the sector emerges from the pandemic, new ways of working are required to support staff and service recovery. Trusts are looking at digital ways of working and quality improvement approaches to transform services. While sometimes considered separate, these approaches share many similarities. These include putting the user at the heart of service design and improvement, empowering teams, and having a test, learn and iterate model for change. 

This digital download by our Digital Boards programme explores how boards can connect the dots and create allies in service transformation.